2009 The process is developed
Dedicated field personnel coordinate appointments and perform on-site inspections to validate damage, ensuring accurate assessments and appropriate repair or replacement decisions.
Company & Resources
NeuralCS was built through years of operational claims experience — not as an AI company that discovered insurance, but as a claims operation that discovered what AI could do.
NeuralCS didn't begin as a technology company. It began as a better way to process glass claims — a hybrid of manual judgment and structured process, built and tested inside real carrier operations between 2009 and 2019.
What emerged from that decade was a claims methodology that consistently outperformed industry benchmarks — in accuracy, speed, and leakage control. The AI platform didn't create those results. It scaled them.
Today, NeuralCS is positioned as a trusted technology partner for leading insurance organisations — bringing the same proven methodology to carriers that previously couldn't access it at scale.
2009 The process is developed
Dedicated field personnel coordinate appointments and perform on-site inspections to validate damage, ensuring accurate assessments and appropriate repair or replacement decisions.
2019 10 years of refinement
The process is refined across multiple carrier environments — tested against volume, variance, and regulatory scrutiny. ROLAGS compliance and ADAS calibration flagging are built into the methodology.
2021 The platform is built
NeuralCS is formed to bring the proven methodology to scale through AI and automation. The first carrier integrations go live. U.S. Patent 12,400,273 is filed.
2024 Production at scale
NeuralCS goes live across leading U.S. carrier environments. Claims that took days begin taking minutes. Zero carrier attrition from production deployment.
Present Expanding the platform
NeuralCS expands from glass into broader automotive damage assessment and FNOL intelligence — building a full-lifecycle claims intelligence platform for the carriers that trust it most.
Make claims faster, fairer, and more transparent





Jim Larson
Founder and President
jim.larson@neuralcs.com
Founder and President

Doug Nelson
Chief Operating Officer
doug.nelson@neuralcs.com
Chief Operating Officer

Carl Wolf
Chief Information, Governance & Finance Officer
carl.wolf@neuralcs.com
Chief Information, Governance & Finance Officer

Brendan Nelson
Vice President, Strategic Product & Client Solutions
brendan.nelson@neuralcs.com
Vice President, Strategic Product & Client Solutions

01
92%
assessments completed in under four minutes during production deployment
Production assessment speed
02
31%
Claim Leakage
Across our Nationwide Inspection Network
Work with NeuralCS.
Talk to our team about which workflows and use cases are the right fit for your operation.